Privacy Policy
Effective Date: January 6, 2025
At Puffnapo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services.
Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number, shipping and billing addresses.
- Payment details (securely processed and not stored).
Non-Personal Information:
- Browser type, IP address, device information, and website usage data collected through cookies and analytics tools.
Voluntary Information:
- Information you provide through forms, surveys, or customer service inquiries.
How We Use Your Information
We use the collected information for the following purposes:
To Provide Services:
- Process and fulfill orders, including shipping and payment transactions.
Customer Support:
- Respond to your inquiries and resolve issues.
Marketing and Communication:
- Send updates, promotional offers, and service-related messages (with your consent).
Website Improvement:
- Analyze website usage to enhance user experience and functionality.
Legal Compliance:
- Meet regulatory and legal obligations.
How We Protect Your Information
- Data is encrypted during transmission using SSL technology.
- We implement robust access controls and store data in secure systems.
- Payment details are processed by trusted third-party payment gateways and are not stored on our servers.
Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
Service Providers:
- Third-party vendors for shipping, payment processing, and analytics services.
Legal Authorities:
- As required by law or to protect our legal rights.
Business Transfers:
- In the event of a merger, acquisition, or sale of assets.
Your Privacy Choices
- Access and Update: You can review or update your personal information by contacting us.
- Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us.
- Cookies: Manage cookie preferences through your browser settings.
Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
International Users
If you are accessing our website from outside the United States, your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or directly to you. Please review this policy periodically for updates.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
- Email: info@puffnapo.com
- Phone: (717) 866-9825
- Address: 37 N Race St, Myerstown, Pennsylvania, 17067